Personal Data Protection and Cookies Charter
Welcome to the TotalEnergies Competition website www.competition.totalenergies.com. By accessing, browsing and/or using this website, you acknowledge that you have read, understood and agree to be bound by the Personal Data Protection and Cookies Charter (hereinafter the “Charter”), without limitation or qualification. Please note that other terms of use and personal data protection charters apply to other TotalEnergies websites and it is recommended that you read them carefully.
The Charter is intended to inform you of the rights and freedoms that you can exercise with regard to our use of your personal data submitted via the website. It also describes the measures implemented to protect your personal data.
TotalEnergies Marketing Services represented by the New Mobility and Marketing/Competition Department is the data controller for all personal data relating to the management of this website. The processing of data is carried out in accordance with applicable laws.
1. Purpose and legal basis for processing collected personal data and period of storage
In order to take advantage of the services offered by the website and to allow us to respond to your requests for information in particular, you may need to provide us with personal data such as your first and last name and your email address. Your personal data is processed on the basis of our legitimate interest.
In our online forms, the mandatory fields are marked with an asterisk. If you do not enter answers to the mandatory questions, we will not be able to provide you with the requested service(s).
Your personal data is not processed subsequently in any manner that would be incompatible with the purposes described above or in the notes accompanying the forms used to collect your data. Your personal data is stored only for the period necessary to achieve the purposes for which it was collected, namely for as long as you are categorized as an active contact. Your personal data will be deleted once you have been inactive for three months.
2. Data recipients
Your personal data may be made available to specific departments of the data controller or TotalEnergies Group companies in connection with the processing of consumer complaints and requests.
3. Data security and confidentiality
The data controller implements the appropriate measures to ensure the security and confidentiality of your personal data, and in particular to prevent your data from being altered, damaged or accessed by unauthorized third parties.
4. Cookie management
4.1 Principles
A cookie is a file created by a web browser that stores information relating to your browsing history, in this case from the website www.competition.totalenergies.com to facilitate your visits to the website.
You can delete cookies stored on your device at any time, prevent new cookies from being saved, and receive notification each time a new cookie is to be stored by accessing your browser settings.
Please note that if you choose to delete a cookie stored by this website or to prevent cookies from being saved on your device, you may not be able to take full advantage of some services offered by the website.
4.2. Types of cookies, statistics compiled through the use of cookies and settings
Cookies stored by your web browser when you visit the website serve only to enable or facilitate communication by electronic means, to provide the services you have requested (language cookies, identification cookies, etc.), to compile statistics, or to meet other needs as described below.
For cookies that require your prior consent, you are asked to provide this consent via the “Cookies” banner displayed on your first connection to the website. You can change your cookie preferences at any time by clicking the “Cookies” button displayed in the lower right corner on each page of the website.
5. Cookies used on the website
Cookies managed by the data controller are necessary for the proper functioning of the website. For this reason, you will not be given the option to reject these cookies. If you still wish to disable such cookies, please refer to section 5.2 of this Charter.
Cookies managed by the data controller
|
Name |
Description |
Expiration |
|---|---|---|
|
Site (has_js) |
Contains information on the browsing session and enables the user to access the website |
At the end of the browser session |
|
Site (cookie_agreed) |
Stores the user’s choice regarding the acceptance or rejection of cookies |
13 months |
|
Drupal.language |
Drupal configuration cookie (redirection based on the user’s preferred language) |
7 days |
|
Drupal_language_redirection |
Drupal configuration cookie |
1 year |
|
Drupal.tableDrag.showWeight |
Drupal configuration cookie |
1 year |
|
authorized_config |
Indicates which services were rejected or accepted by the user |
1 year |
|
getaquote |
Saves user entries in “Find My Product” forms |
1 year |
|
cookie-agreed |
Cookie created by Smile to store the user’s choice regarding cookies pursuant to the GDPR |
1 year and 1 day |
Cookies set by third parties
|
Name |
Description |
Expiration |
|---|---|---|
|
__unam |
Cookie set by ShareThis to activate the sharing of content |
9 months |
|
_trossion |
Used to display advertising content relevant to the user’s interests (doubleclick.net) |
1 year and 1 month |
|
_troRUID |
Used to display advertising content relevant to the user’s interests (doubleclick.net) |
6 months |
|
_troSYNC |
Used to display advertising content relevant to the user’s interests (doubleclick.net) |
6 months |
|
utag_main |
Used by Tealium |
1 year |
Statistics or performance cookies
|
Name |
Description |
Expiration |
|---|---|---|
|
_ga |
Used by Google Universal Analytics, assigns a unique, randomly generated identifier to the current user |
1 year |
|
_gid |
Used by Google Universal Analytics, assigns a unique, randomly generated identifier to the current user |
224 hours |
|
xtant |
Set by AT Internet (Analytics), contains technical information relating to the management of identified users. Used by XiTi. |
6 months |
|
xtat |
Set by AT Internet (Analytics), contains a text identifier for the current user. Used by XiTi. |
6 months |
|
xtvrn |
Set by AT Internet (Analytics), lists the numsites (unique website identifiers) visited by the current user. Used by XiTi. |
6 months |
|
_utma |
Set by Google Analytics to identify the current user |
2 years |
|
_utmz |
Set by Google Analytics to keep track of where the visitor came from, the device used, the campaign (if set using a tracker or AdWords) and the search keyword used |
6 months |
|
atuserid |
Set by AT Internet (Analytics) to identify users, stored directly by the website (or domain) being visited, thus not connected with a third party. Used by XiTi. |
1 year and 1 day |
|
dtCookie |
Set by Dynatrace (Analytics), tracks a visit across multiple requests (used for website performance management) |
1 minute |
|
dtLatC |
Set by Dynatrace (Analytics) to measure server latency (used for website performance management) |
1 minute |
|
dtPC |
Set by Dynatrace (Analytics) to identify proper end points for beacon transmission and includes the session ID for correlation (used for website performance management) |
1 minute |
|
dtSa |
Set by Dynatrace (Analytics), used as intermediate storage for tracking user actions (used for website performance management) |
1 minute |
|
rxVisitor |
Set by Dynatrace (Analytics) to identify the visitor (used for website performance management) |
1 minute |
|
rxvt |
Set by Dynatrace (Analytics) to log the user’s session timeout (used for website performance management) |
1 minute |
|
atidvisitor |
Set by AT Internet (Analytics), lists the numsites (unique website identifiers) visited by the user and stores identified visitor information. Used by XiTi. |
6 months |
|
dtCookie |
Set by Dynatrace (Analytics), tracks a visit across multiple requests (used for website performance management) |
1 minute |
|
dtLatC |
Set by Dynatrace (Analytics) to measure server latency (used for website performance management) |
1 minute |
Statistics or performance cookies are used to measure the number of visits and the number of page views as well as to track the activity of users while viewing the website and how often they return. The advanced analytics tool used, AT Internet, stores a cookie with a unique identifier, which expires after seven months. Your IP address is also used to determine the geographic location from where you are accessing the website. This information is immediately anonymized after being used to prevent you from being identified. Audience measurement information is collected by the service provider AT Internet and is then made available to the data controller in aggregate and anonymous form by way of a Web interface to which only the latter has access. Data collected is not transferred to third parties or used for other purposes. You may block these cookies at any time by opting out as described above on the following page: http://www.xiti.com/en/optout.aspx.
5.2 Deleting cookies, receiving notifications when cookies are to be stored, or changing your browser settings
We recommend that you refer to your browser’s documentation or online help files for information about changing your cookie settings.
6. Your rights / Contact us
In accordance with the regulations in force, you have the right to access your personal data, to have any inaccurate or incomplete information rectified for processing, to obtain the erasure of your personal data, and to object to its processing.
You can also request that the processing of your personal data be restricted and to receive a copy of your personal data. Lastly, you have the right to give instructions concerning the use of your personal data after your death.
If you wish to exercise any of these rights or obtain information about the processing of your personal data, please send us your request by email to [email protected] / [email protected] or by letter to TotalEnergies Marketing Services, 24 cours Michelet, 92800 Puteaux Cedex, France.
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.